Accelerate Your Product Roadmap.
Successful and fast-growing enterprise software companies regularly struggle to find a balance between servicing key customers and accelerating the product roadmap. Often, key customer implementations pull resources away from support and engineering teams just to “make it happen”. This is fine in the short term but it’s not scalable or sustainable for the business. This is the problem that ServiceRocket can solve for you.
ServiceRocket is a trusted implementation partner for several leading software companies, including Atlassian and Zendesk. We’re big enough to scale across multiple concurrent engagements yet small and agile enough to respond rapidly to customer demands. We have worked with over 5,000 enterprises to date, often times handling strategic product rollouts for enterprise customers so that our software partners can focus on developing great products.
We are not simply a systems integrator that will continue to ask for business. Our partnerships often include the delivery of training and technical support services to our partners and their customers. We also develop technology to further accelerate customer deployments in the form of connectors and plugins. As such, we develop an exceptionally deep understanding of our partner’s software solutions. When combined with our extensive experience and singular focus on customer service, ServiceRocket implementation services ensure that customers are happy every time.
To better understand ServiceRocket implementation services and our deep level of commitment to our software partners, please visit our Atlassian or Zendesk solutions pages.
If you would like to discuss having ServiceRocket develop an implementation program for your customers, please contact us.